Terms of sale

Last updated 26 October 2026

These terms cover buying Monaco Made Easy Pro. Monaco Made Easy is run by Nick Hutton, trading as Made Easy City Guides, in the United Kingdom.

Made Easy City Guides, 27 Old Gloucester Street, Holborn, London WC1N 3AX, United Kingdom.
Email: hello@monacomadeeasy.com

What you get

Pro is a one-off purchase that switches on extra features in the app: the guide to restaurants, cafés, bars, museums, galleries and yachting services, the sightseeing and coastal walks, cruise mode and saving the map for offline use. The price is shown before you pay and includes any VAT.

Getting around stays free for everyone: lifts, escalators, step-free routes, wheelchair mode, getting back to where you’re staying, buses and trains, toilets, pharmacies, cash machines, defibrillators and tourist information.

Paying and switching Pro on

On the website, payments are handled by Stripe. We never see or store your card details. When the payment goes through, Pro switches on straight away on the phone you used, and you’re shown an unlock code. To switch Pro on for another phone or browser, enter that code, or the email address you paid with, on the Pro page.

In the Android app from Google Play, you buy Pro through Google Play, using the payment method on your Google account. Google’s own terms of sale apply to the payment, and we never see your card details. Pro switches on straight away, and you’re shown an unlock code you can use on other phones or browsers. If you reinstall the app or move to a new Android phone signed in to the same Google account, Pro comes back on by itself.

There is no account with us and no subscription. You pay once and there are no further charges.

Refunds

Because Pro starts as soon as you’ve paid, you agree when buying that it begins straight away. Even so, if Pro isn’t right for you, email us within 14 days of buying and we’ll refund you in full, wherever you bought it. If you bought through Google Play, you can also ask Google for a refund through Google Play; Google’s refund policy applies to those requests. None of this affects your legal rights, for example if Pro doesn’t work as described.

About the information

We work hard to keep places, opening times and routes accurate, but they change. Places come from OpenStreetMap and local listings, and lifts can close for repairs. Check opening times before you go, and follow signs and staff instructions on the day.

If something is wrong, please tell us at hello@monacomadeeasy.com and we’ll fix it.

Changes to Pro

We add and improve features over time. If we ever stop offering a Pro feature you paid for within the first 12 months after buying, we’ll offer you a refund.

The law

These terms are governed by the law of England and Wales. If you live elsewhere, you keep the consumer protections of the country you live in.